Contact Us
Got a question about one of our reviews, spotted something out of date, or want to flag a casino you think we should be looking at? This page explains how to reach the team behind Non Gamstop Casinos and what we can (and can't) help with.
What we can help with
We built Non Gamstop Casinos to give players clear, honest information about non Gamstop casinos operating in the UK — how they're rated, what their bonuses actually involve, and how they compare against each other. If your query relates to any of the following, get in touch and we'll do our best to answer:
- Corrections or updates to a review, rating or offer listed on the site
- Questions about how we rank and assess the casinos featured here
- Suggestions for a casino not currently covered on the site
- Feedback on the accuracy or clarity of our content
- General questions about how non Gamstop casinos work in a UK context
What we can't help with
Non Gamstop Casinos is an independent comparison and review site. We're not a casino operator, a payment processor or a support desk for any of the brands we list. That means we're not able to assist with:
- Account issues, deposits, withdrawals or verification at any listed casino
- Bonus disputes, wagering queries or complaints tied to a specific operator
- Self-exclusion requests — these need to go directly to the casino itself, or to GAMSTOP if you're looking to renew or extend a UK exclusion
For account-specific problems, the casino's own support team is always going to be quicker and better placed to help than we are. Most of the operators we cover, including Betmica, Kikibet and Betninja, list live chat or email support directly on their sites.
Before you write in
A lot of common questions are already answered elsewhere on the site, so it's worth checking these first:
- For a full breakdown of how bonuses, payment methods and game libraries compare across sites, see our guide to non Gamstop casinos in the UK
- For background on our editorial standards and how the site operates, visit About Us
- For guidance on gambling sensibly and where to find support if you need it, read our Responsible Gambling page
- For the legal terms governing use of this site, check our Terms and Conditions
How we handle enquiries
We read every message that comes in, though response times vary depending on volume. We won't ask for payment details, account passwords or ID documents through any contact channel — if anyone claiming to represent Non Gamstop Casinos asks for this information, treat it as suspicious and do not respond.
Whether you're double-checking a fact in a review, asking about how a welcome offer stacks up, or letting us know about a broken link, your message helps us keep the site accurate and useful for the next reader.
A note on our independence
Non Gamstop Casinos may earn commission when readers sign up with a casino through links on this site. That relationship never decides how a brand is rated or ranked — our reviews reflect the same research and criteria regardless of any affiliate arrangement. If you think we've got something wrong, telling us is one of the most useful things you can do.
All gambling content on this site is intended for readers aged 18 and over.